It’s that time of year again where companies are re-evaluating their healthcare plan designs to ensure they are as effective and efficient as possible.

According to Employee Benefit News, the COVID-19 pandemic has helped to shine a light on potential areas of improvement. 

Telehealth is one of the top concerns. Telehealth proved its necessity, and employers, now more than ever, understand the importance of its inclusion into plans. Being able to connect with doctors remotely for primary care as well as specialty care has been vital for the immunocompromised as well as healthy individuals. 

Another point of concern is integration. Do the employer’s systems all work together, or do they cause more confusion by creating too many touchpoints along the path to health?
Read more about EBN’s insights here